GoMembership will replace Triathlon Australia’s Active Works Membership platform for the 2021-22 season and clubs will need to transfer to the new system before the new membership year.
GoMembership is the market leader for membership software within the sports industry is build with capabilities that will greatly enhance the membership experience for your members whilst streamlining administrative operations for you, our clubs.
Go Membership - Resources
Below are support resources to help you navigate the new system and set up.
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GoMembership - Events Administration Manual AUG 21 (PDF - 617.77kB)
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GoMembership - Discount Code Manual AUG 21 (PDF - 272.33kB)
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GoMembership - Club Administration Manual AUG 21 (PDF - 980.73kB)
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Comprehensive GoM update & summary - June 30 (PDF - 91.51kB)
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Club FAQs (PDF - 236.57kB)
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GoMembership - Managing Family Memberships (PDF - 503.37kB)
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GoMembership - Club Support Handbook (PDF - 860kB)
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GoMembership - Club Administration Manual V2 (PDF - 1.1MB)
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GoMembership - Add a Life Member Handbook (PDF - 421.52kB)
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GoMembership - Club Set Up Handbook (PDF - 596.08kB)
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GoMembership Club Setup Checklist PDF V1 (PDF - 1.45MB)
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VIDEO: How to set up Stripe
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VIDEO: GoM Club Set Up (Part 1)
Go Membership - Email Communications
Below are the emails and information that have been distributed to clubs to date. From March 30, these will be sent to your Club's Transition Managers (CTM). Please contact this person at your club to learn more about the system set up.
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MAY 25 - Training Webinar
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MAY 18 - GoMembership Access
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APRIL 23 - Book your 1:1 / System Complete Notification
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APRIL 20 - Club Support Material
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APRIL 1 - Key dates & member journey
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MARCH 30 - GoMembership platform setup - Sent to Club Transition Managers (CTM).
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MARCH 19 - New national membership system announced
